As an experienced communicator, I understand that audience engagement is critical when transferring knowledge. My background as a senior manager has equipped me with the ability to transform technical knowledge and information into engaging content for my clients’ customers and/or staff.
Supporting your Knowledge Management Team, I will help you shape a great consumer experience, providing quick, easy-to-digest answers that leave our audience feeling empowered and informed.
Happy to take responsibility for planning and writing some of your most visible web pages and internal knowledge articles. As well as managing the development and publishing of different types of content including; copy and multimedia, ensuring brand identities are adhered to.
- Publishing articles on international platforms
- Copywriting and sub-editing
- Live presentations
- Research and data analysis
- Stakeholders management including the provision of advice and solutions
- Experience of content management systems